The consonant "Q" is a special letter. We almost never find it without a "U" following it. Sigrid gives us plenty of examples of how it's used.

The letter "R" is difficult to pronounce for lots of people, even native speakers. Sigrid shows us how "R" sounds in different kinds of words.

The letter "S" has a couple of different sounds. It's a very important letter because it's used to form the plural of many nouns as well as the third person singular of verbs.

"U" is an interesting vowel, and has a few different sounds. It can even sound like the consonant "Y," and combines with other vowels to make new sounds.

"T" is for "tricky." Depending on what letters "T" is combined with or next to, it is pronounced differently. Sigrid explains and gives some examples.

"V" is a voiced consonant. "Voice" starts with "V." We make the sound with the upper teeth lightly touching the lower lip, like "F" but with the voice, too. It vibrates. The verb "to vibrate" also starts with "V." That should make it easy to remember.

"W" is a consonant, but it is very vowel-like and is considered a "semi-vowel." "W" is featured in plenty of important words, and it combines with other letters to make some new sounds.

"X" is a special letter in that we often use it by itself. It's useful in a lot of situations. In the middle of a word, however, it can be pronounced in a few different ways.

"Y" is a tricky letter because it's both a consonant and a vowel. As a vowel, it has different sounds. Don't worry. But hey, maybe keep your eye on the "Y." Don't let it fly away.

Sigrid finishes the alphabet with "Z," covering words like "zone" and "zebra," but also the useful suffix "-ize."

Julia hast just completed her studies in marketing and is in search of her first real job. In this clip, she contacts a company that's in need of a marketing professional. Watch and see how she handles her initial phone call to human resources and sets up a job interview.

Hoping to land her first real job, Julia interviews for a position in marketing. In this clip, she makes her best case for why she's an excellent candidate for the position. See and judge for yourself how she does. Note in particular, her response to a 'low-ball' starting salary, despite her outstanding qualifications.

Back at home, Julia is wondering if her job interview will ultimately prove to have been a success. Impatiently she is waiting for an answer when suddenly the phone starts to ring...

Julia has landed the job in the marketing department and today's her first day at work. Jonathan welcomes her on board and helps her get oriented to her new workplace.

Julia has now been promoted to lead a new markets campaign team, but with promotion comes new responsibilities. Unfortunately, one of her team members has made a mistake which could cost the company a lot of money. Being both firm and sympathetic has been proven to be an effective management style: watch and learn from Julia!