Luana and Austin get stuck in Indonesia when the borders close and their flight home from Bali is unexpectedly canceled. Austin calls the travel agency to ask for a refund, and the couple must act fast to make alternative arrangements. Luckily, they feel they can make the most of their situation.

Booking a room by phone in a new language can be a challenge. This video will show you some typical questions you'll be asked, and how you can answer them.

Luana and Austin have been traveling around Latin America. They take a break and share their interesting story with us.