In this well-known and well-loved loved fairy tale, Rapunzel’s poor parents are forced to give her away as a baby to a wicked witch. When the child grows into a beautiful young woman, the witch hides her away in a tall tower in the woods. Will she ever be rescued from her lonely fate?

Enchanted by Rapunzel’s singing, the prince climbs the tower to meet her. They make plans to escape together, so they can be married and live happily ever after. But when the wicked witch learns of the prince’s visits, she flies into a vengeful rage.

The witch surprises the prince and he falls from the tower. Fortunate to have survived but blinded, he wanders the forest, living on wild plants and fruits, until one day he arrives at the desert where Rapunzel was banished, and hears her voice once more…

Claire Benson is a young ice skater whose life revolves around training and making it to the next world figure skating championship. Her coach pushes her hard to succeed, while her mother worries that she might not be living life to the full outside of her sport.

Claire’s injury is serious and this time she can’t just push through it. Coach Julian sends her to the best rehab clinic available, which to Claire’s annoyance is in a remote location in the mountains! Just getting there through the snow proves to be a challenge.

High in the snowy mountains, the West Ridge rehabilitation clinic is a lot more relaxed than Claire would like it to be, especially with the pressure of Nationals coming up. When it looks like the rehabilitation plan will simply take too long, she calls up her coach. In the meantime Luke is back, this time delivering logs for the fire.

Claire takes the shuttle into town and immediately bumps into Luke again. He can advise her where to get her skates sharpened, and as it turns out, also seems to know quite a lot about skating! In search of a place to practice, Claire makes a naïve decision when she finds a frozen lake.

Luke can’t believe his eyes when he sees Claire skating on thin ice out on the lake. It’s lucky he’s there to help her to safety. When they stop by his house, Claire is surprised that Luke has a companion at home, and it's someone who recognises her!

Chamonix and Luke start decorating the Christmas tree. When Uncle Lou arrives he’s surprised to find Claire at the house, and more surprised to hear she’s been out on the lake! Claire discovers why Luke knows all about ice skates, and when he drops her back at the clinic, she finds out more about his past.

Feeling low, Claire calls her mom, who decides to pay her daughter a Christmas visit. The next day, snowfall prevents Claire from her usual running routine, so she tries skiing, and meets Luke and Chamonix, who are out with their toboggans.

Claire is out enjoying the snow with Luke and Chamonix when her trainer, Julian, shows up unexpectedly. He is not impressed with what he sees of the rehab clinic and is in a hurry for Claire to recover.

Coach Julian’s impatient and abrasive attitude is annoying everyone, and when Claire’s mom arrives, she too is surprised to find herself being ordered around. Claire’s injury isn’t improving as fast as she would like, but Luke reminds her that life will go on even after her sporting career.

At the gathering in the town square, Lou takes a liking to Claire’s mom, and Claire can introduce her mom to Chamonix and Luke. Coach Julian, however, has not relaxed into the festive spirit, and his mood worsens when his attempts to show off fail.

Claire and her mom share a Christmas moment, and a heart to heart about Claire’s future. Julian’s injury the night before means he can’t get out of bed to supervise Claire’s training, and he becomes an unwilling patient at the clinic.

Instead of training, Claire gives a delighted Chamonix a lesson in figure skating. Luke invites Claire to go with him that afternoon to try out ice-fishing, but it doesn't seem that they will get time alone together.