Now that Julia fixed the problem with the client caused by her coworker’s mistake, she has the tough job of explaining to her boss what happened. Julia is smart enough to walk the fine line between understanding her coworker’s responsibilities and also showing some empathy for her situation. Watch this video to see just how well such tricky situations can be successfully dealt with!

Taking animals for inspiration, Annette focuses on characteristics and techniques that will bring success when it comes to sitting an English examination—in particular the TOEFL (Test Of English as a Foreign Language) exam, one of the best-known standardized English language tests.

Annette recites a poem to help students with English pronunciation and its maddening inconsistencies.

Hoping to land her first real job, Julia interviews for a position in marketing. In this clip, she makes her best case for why she's an excellent candidate for the position. See and judge for yourself how she does. Note in particular, her response to a 'low-ball' starting salary, despite her outstanding qualifications.